Web Design and Graphics

a) The Casual Surfer

These customers act in a similar way to customers of traditional web sites. Casual surfers are not really interested in any one thing, but have a few spare minutes between tasks to take a look around. In the world of desktop PCs, those few minutes might occur between meetings, or while the user’s on a short break. For a mobile customer, those few minutes might occur when the user’s sitting outside waiting to meet friends, in a car or taxi traveling somewhere, or even during the morning commute. If your site is focused on the sort of content that would appeal to casual surfers, then be aware of the limitations on the time and screen-size of your mobile customer.

The goal should be to make your content more “sticky”, so that casual surfers come back for more. For example, you shouldn’t serve up long pieces of content. Instead, aim for small, bite-sized chunks that are just enough to keep customers interested, but not so long that users can’t browse your site in the time they have available.

b) The Repeat Visitor

Repeat customers are those that are constantly returning for some sort of specific news or data. If your site is the kind of site that offers information about stocks, weather or sports scores, you probably have plenty of repeat visitors. The interface of a mobile device is very limited, so if you know what your repeat visitors are coming back for, time and time again, let that naturally bubble up to the top of the site. Avoid burying the content your customers want behind 3 or 4 clicks.

Mobile web site customization can be difficult, but it’s not impossible. A traditional site might ask you to log in, but on a mobile device, data entry is not as easy to perform, so it’s best avoided.

One option is to allow visitors to use their desktop machines to streamline their mobile experience. Take a page from Apple’s iTunes Music Store as an example. A repeat customer might customize his or her version of the mobile site while at a desktop machine; this could generate a special URL in which all of that user’s preferences are encoded. The next time the user visits your site from a mobile device, he or she can take advantage of this special URL, enjoying an experience that’s completely customized to his or her preferences.

c) The “Urgent, Now!” Visitor

Depending on your business, your definition of “Urgent, Now!” will vary. For an online store, a customer might consider the following message urgent:

“My books were supposed to arrive yesterday. They’re late. Where are they?”

A more seriously urgent scenario might be:

“I’m running 15 minutes late. Will I be able to catch my flight?”

For some customers, everything is urgent! But by identifying the most important needs of your customers and making the relevant information accessible within one click or less, you’ll increase the usefulness of your mobile site enormously.

4. Publish the Bare Minimum

One of the common myths about mobile web development is the misguided notion that content from your traditional web site can be easily re-purposed into smaller bit-sized chunks for the mobile version. A simple change of style from media="screen" to media="handheld" is all you need to do to magically mobilize your site, right?

Wrong.

While it’s indeed possible to filter content with the liberal use of display: none in your mobile style sheet, in reality, this isn’t a good idea. In fact, many CMS systems can output a mobile, streamlined version of your web site, but even this is not always what your customers will want.

The W3C defines the concept of One Web as follows:

One Web means making, as far as is reasonable, the same information and services available to users irrespective of the device they are using. However, it does not mean that exactly the same information is available in exactly the samerepresentation across all devices. The context of mobile use, device capability variations, bandwidth issues and mobile network capabilities all affect the representation. Furthermore, some services and information are more suitable for and targeted at particular user contexts.

As this definition suggests, some things are simply not available (or even usable) on some devices. Additionally, some devices (such as a mobile phone) are much better at certain activities (like making phone calls) than other devices. Therefore, a device designed for a specific activity should utilize its unique features on the Web.

While the concept of having only one site, and to simply style it differently depending on the medium the visitor is using, is popular with many standardistas, a separate mobile site is required in order to deliver an optimized experience for mobile users. Customers who are surfing on a mobile device have different needs and requirements, so to force-feed them the same content as that displayed on the traditional site is a recipe for disaster. The following images show a good example of this principle. The Best Buy mobile site displays only two functions (Product Search and Find A Store) — a far cry from the traditional site.

Instead of designing graphic intensive web sites that take ages to load, you can use HTML tables creatively to get a professional looking web page that loads super fast. This article discusses many useful table tips and tricks on designing a great web page. Live examples and cut ‘n’ paste code are also provided for you to try out some great designs.

Tips on using Tables

• Always give the width for each of the cells in a table. Make sure that the total of the cells in a row adds up to the table width. This will avoid many complications.
• Try not to merge or break apart cells within a table. This again causes all kinds of problems.
• When using widths or heights that are less than 10 pixels insert a shim or a transparent gif (1x 1 pixel). If you use Fireworks you will find a shim in your Fireworks file, or you can just export a 1x 1 transparent image and call it a shim. This trick is mainly for a table to work in a Netscape browser.
• Netscape cannot understand height in percentages, so if you ever need to give a height for your tables, make sure it is in terms of pixels.

Let’s try out some cool designs using only tables

Here are some essential web design tips that every web site should follow. Design your web site by following these tips and I guarantee that visitors will have a great first impression of your site.

1. Fast Loading web site designs - This is the number 1 tip that every web designer should follow. You might design a web site that looks fantastic but few people are going to see it if it takes a long time to load. Your designs should be optimized for the web and should not take more than 15 seconds to load. Remember, you might have a great design but very few people are going to see it if it takes a long time to load.
2. Clear Navigation - Once a visitor has come to your site you need to make them go through your site. To do this you need to have clear navigation. Make sure all your important links are at prominent places. Preferably right on top – that’s usually where a visitor first looks. Make use of menus on the right and the left. Try to link to as many pages of your site. Let your information be accessible from all parts of the site. You never know what a visitor may be interested in. Try to also use the footer for your important links.
3. All Resolutions - Today, there are computers with all kinds of resolution. They range from 640 x 480 to 1024 x 768 and go even higher. Your job is to design your site for all these resolutions. The best way to do this is to design your site in terms of percentage and not pixels.
4. Browser Compatibility - Make sure your site is browser compatible. Your web site should look good in Netscape as well as in Internet Explorer. Don’t stop designing your site as soon as you find that it looks great on IE. Usually Netscape gives some problems, especially when you try doing complicated HTML designs. But don’t give up too soon, usually with patience these problems can be easily fixed.
5. Readable and professional looking fonts - Don’t ask me how many times I’ve clicked out of a site just because the font is in Comic Sans and the color is a bright pink or green. Just by looking at the font you feel that the site is not a professional site. Don’t use Comic Sans and other fancy fonts that may not be available on most computers. If the font you use is not available in a visitors computer the web site will use the default font of your computer which is much worse. So try to keep to common and professional web fonts. The fonts that I always stick to are Arial and Verdana.
6. Minimize the use of images - I believe that sometimes simple designs are the most effective for the web. Keep your site simple but neat. Don’t clutter your page with big, bulky images that take ages to load. Instead use tables creatively and design eye – catching icons that will draw a visitor’s attention to a particular section of your site. Tip – Visitors are usually more interested in content than in design.
7. Use of white space - Try not to clutter up your page with too many images, backgrounds and colorful fonts. Again use the Keep It Simple principle by minimizing the use of graphics and using a lot of white space. White space gives a sense of spaciousness and overall neatness to a site. Notice the white space in our site.
8. Check for broken links - Always check for broken links within a site before uploading it to your web server. In Dreamweaver you can check for broken links by right clicking on any file in the Site Files Window and then clicking on Check links – Entire Site. If you don’t have this facility you need to upload your site and then check it using online tools like Net Mechanic.